Laundries should have a customer da...

Laundries should have a customer database
When two-thirds of an entire industry estimates that the now passing year will not exce receipts and profits of the prior year (see the Special Report, "Operators Slightly Les Optimistic About present Year," American Coin-Op, April, 2000) then it's time for an up end and personal pep talk[ldots]beginning with a brief history lecturing
SURVIVING IN BUSINESS
one time upon a time (in 1976 to be precise), a husband and wife team pond ed their inherited resources and lay opened a small business in a bedroom community 12 miles

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